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Privacy Policy

At Medtripz | ميدتريبس, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our platform, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data to provide you with the best possible service:

A. Information You Provide to Us

  • Name
  • Contact information (email, phone number, address)
  • Medical reports and case history (shared to connect with healthcare providers)
  • Passport details (for visa assistance, if applicable)

B. Automatically Collected Information

When you visit our website, we may collect:

  • Your IP address
  • Browser type and version
  • Geographic location
  • Pages you visit and duration of your visit

C. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and understand how you interact with our website. You can manage or disable cookies in your browser settings, but this may affect the website's functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To connect you with trusted hospitals and doctors.
  • To assist with travel arrangements, including visas and accommodation.
  • To respond to your inquiries and provide customer support.
  • To send updates and offers related to our services (only with your consent).
  • To improve our website and services based on user behavior.

3. Sharing Your Information

We share your data only when necessary to deliver our services, and only with trusted third parties such as:

  • Hospitals, doctors, and healthcare providers for consultation or treatment.
  • Travel and visa assistance providers, if required.
  • Legal or regulatory authorities, if mandated by law.

We do not sell or rent your personal information to any third parties.

4. Data Security

We use advanced security measures to protect your data from unauthorized access, disclosure, or loss. However, data transmission over the internet is not completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Correct any inaccuracies in your data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Withdrawal of Consent: Withdraw consent for data usage at any time.

To exercise these rights, contact us at info@medtripz.com.

6. International Data Transfers

Since Medtripz serves international clients, your data may be shared with hospitals or service providers in India. We ensure that all transfers comply with applicable data protection laws.

7. Retention of Data

We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the updated date. Please review it periodically to stay informed.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

Email: info@medtripz.com, medtripz@gmail.com

Phone: +91 9716706874

Address: Doctor Apartment, F-119, Shaheen Bagh, Jamia Nagar, Okhla, New Delhi, Delhi 110025

This Privacy Policy is designed to be user-friendly and legally compliant, reflecting Medtripz's commitment to protecting its users' privacy. Let me know if you need further customization!